In year 2011, another creative options was introduced by Jabatan Pendaftaran Negara (JPN). The public can now apply for a replacement of their MyKad online through the National Registration Department’s (NRD) official website. The alternative method would allow people to obtain their identity cards without having to go to the NRD counters which would also help reduce congestion at the NRD headquarters and its branches.
There are three different kinds of replacement applications :
- viz for damaged chips or cards,
- normal replacement and
- replacement of lost MyKad not more than five times.
For payment of the services could be made using credit cards, while the e-Banking facility would be made available in the future.
The applications could be made through NRD’s portal from 8am to 11pm on Monday to Friday, 8am to 2pm on Saturday and 8am to 9pm on Sunday. Applicants can view the status of their MyKad applications online and select where to collect their cards from.
The time taken to process the online applications is the same as for counter applications, which is 24 hours for those collecting from the Putrajaya NRD, 10 working days from any other NRD office in the peninsula and 30 working days from any NRD branch in Sabah, Sarawak or Labuan.
For details, visit Jabatan Pendaftaran Negara (JPN) website www.jpn.gov.my
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