Tribunal fo Consumer Claims Malaysia.
Do you know what is Tribunal for Consumer Claim (Tribunal Tuntutan Pengguna Malaysia) ?
The Tribunal for Consumer Claims is an independent body established under Section 85, Part XII of the Consumer Protection Act 1999. The Tribunal operates under the Ministry of Domestic Trade, Co-operatives and Consumerism. The primary objective of establishing the Tribunal is to provide an alternative forum for consumers to file claims in a simple, inexpensive and speedy manner.
How to submit claims ?
The procedure relating to the filing, registration and hearing of claims before the Tribunal are provided in Part XII of the Act as well as the Consumer Protection (The Tribunal for Consumer Claims) Regulations 1999 which were made by the Minister pursuant to Section 122 of the Act.
Subject to this Act and the Regulations mentioned above, the Tribunal shall adopt such procedure as it thinks fit and proper.
You can either choose the following method to submit a claim :
- To submit claim personally at nearest Consumer Claims Tribunal Office.
- Send the complaint to 15888 and type TTPM TUNTUT (IC number) (full name) (full address) (the claim). The consumer would then receive a call within three working days.
To ensure the rights of consumers are protected, the Ministry had also collaborated with the Bar Council, the Sabah Law Association and Bank Kerjasama Rakyat Malaysia Bhd in providing free legal services to poor consumers.
Currently, there are 40 branches of the tribunal throughout the country.
The journal, the first of its kind in Malaysia, is a landmark attempt to compile decisions made by the tribunal as well as articles and features on legal issues relating specifically to consumers.
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TTPM TUNTUT 710221-08-5631 Ong Kain Choong 1739 New Hoover Park Jalan Sultan Abdullah 36000 Teluk Intan Perak I was cheated by Kang Ching How who worked as a salesman in Intra Auto World Sdn Bhd No:2,Jalan Merdeka Kampung Baru Ampang,68000 Ampang,Selangor.Tel:03-42948428,Fax:03-42946428 when I bought a Toyota Camry WQQ 8803.
hi,
i would like to know where do i go to make a report on my main tenant..we asked for our deposit money but she refuse to pay us back..we would like to claim it back…
dharishinee, you can try through Consumer Claims Tribunal.
apakah hak saya sebagai pengguna mendapatkan geran asli motorsikal daripada syarikat keewangan yang saya membuat ansuran bayaran pembelian motorsikal tersebut.
Setelah beberapa bulan bayar ansuran, saudara boleh mohon untuk menyimpan…
Semasa menawarkan travel package, saya diberithau bahawa pembayaran adalah hanya sekali seumur hidup. Selepas 2,3 kali bertnay untuk confirmation wakil travel agency itu menyakinkan saya bahawa saya hanya perlu membayar sekali sahaja dan tidak akan ada pembayaran lagi dan package ini saya boleh gunakan sehingga bila -bila. malangnya setiap tahun mereka menalipon saya meminta bayaran lagi kerana kad diupgrade sedangkan saya tidak bersetuju untuk “men upgradekan” kad saya. Apabila saya saya enggan membayar mereka memberitahu saya mereka akan mengambil tindakan undang-undang.
Tolong beri nasihat berkenaan perkara ini kerana saya rasa telah ditipu seawal penawaran package itu lagi.
Terima kasih diatas kerjasama pihak Tribunal.
Please comment regarding the yesterday matter.
TQ